Refund policy

No Refunds, Returns, or Exchanges Policy

Thank you for shopping with us! As we operate on a Print on Demand model, each item is made specifically for you. Because of this, we are unable to offer returns or exchanges.

However, if there is an issue with your order, please don’t hesitate to contact us at support@melaninelevation.com. We are committed to making things right!

Please Note: Any claims for misprinted, damaged, or defective items must be submitted within 30 days of receiving your product. We recommend inspecting your order immediately upon arrival. If you notice a defect, damage, or if you receive the wrong item, please reach out right away so we can assess the situation and work with you to resolve the issue.

Damaged Orders:
If your order arrives damaged, please contact us within 7 days of receiving your package. To help us resolve the issue as quickly as possible, kindly email us at support@melaninelevation.com with photos of the damaged product, your order number, and any relevant details about your order. We’ll review the situation and provide a resolution as soon as possible.

Thank you for your patience and understanding!